FREQUENTLY ASKED QUESTIONS

Are your products safe for all skin types?

Yes, our products are safe for all skin types, including sensitive skin. We use only the highest quality ingredients that nourish and balance the skin without irritation. Whether you have dry, oily, combination, or sensitive skin, our Ayurvedic formulas are designed to enhance your skin's natural vitality.

For sensitive skin or allergies, we recommend doing a patch test before use. If you have any concerns, feel free to reach out—we’re here to help!

Why Choose Komorebi?

At Komorebi, we're not just a wellness brand—we’re a movement. We’re committed to quality, sustainability, and social responsibility. Our products feature the highest quality botanical extracts, are 100% sustainable and cruelty-free, and combine the ancient wisdom of Ayurveda with modern wellness science for pure, effective results.

Plus, 10% of all sales go toward fighting malnutrition worldwide, so every purchase you make contributes to a healthier future for others.

With Komorebi, you’re not just investing in your wellness—you’re making a real difference.

How can I track my order?

Once your order is dispatched, we’ll send you a tracking number via email. You can use this number to track your order's status through our courier partner's website.

What is your return policy?

We offer a 14-day return policy for unused and unopened products. Please contact our customer service team to initiate a return or exchange delivery & returns.

How do I contact customer support?

Reach us via:

  • Email: info@komorebiwellness.co.uk
  • Live Chat:  Mon/Fri 9-6PM UK
  • Instagram: komorebi_wellness_uk
  • Facebook: Komorebi Wellness

We’re committed to providing excellent service—feel free to reach out anytime!

CONTACT US FOR ANY QUESTIONS