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Frequently Asked Questions
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What makes your products organic and natural?
Our products are crafted from naturally sourced ingredients without synthetic additives or harmful chemicals, ensuring safe and eco-friendly solutions for your skincare and wellness needs.
Are your products suitable for sensitive skin?
Yes, our products are formulated with gentle, natural ingredients, making them suitable for most skin types, including sensitive skin. Always perform a patch test if unsure.
How can I track my order?
Once your order is dispatched, we’ll send you a tracking number via email. You can use this number to track your order's status through our courier partner's website.
What is your return policy?
We offer a 14-day return policy for unused and unopened products. Please contact our customer service team to initiate a return or exchange. Delivery &Returns
How do I contact customer support?
You can reach our customer support team by using the contact form or via live chat support We’re happy to assist you!
INFORMATION ABOUT US